Question 1

How quickly can you fix my cable issues?

Accepted Answer

We offer same-day service for cable repairs in most cases. Our technicians carry common cable sizes on their trucks, allowing immediate repairs. For emergency situations, we're available 24/7 and typically arrive within 1-2 hours. Cable issues are dangerous—never attempt DIY repairs as cables are under extreme tension.

Question 2

What causes cable issues in garage doors?

Accepted Answer

Cable problems typically result from: normal wear over 10,000+ cycles, rust from humidity or moisture exposure, improper tension causing uneven wear, or sudden breaks from age and fatigue. Warning signs include fraying, visible rust, the door hanging unevenly, or loud snapping sounds. Regular maintenance inspections catch cable wear before failure.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes! We offer flexible financing options to fit your budget. Options include in-house payment plans with competitive rates, partnerships with financing companies for larger projects, and we accept all major credit cards. Contact us for current promotions—we often have special financing offers available.

Question 4

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance includes: safety inspection of all components, lubrication of moving parts, spring tension adjustment, track alignment check, opener safety testing, weatherstrip inspection, and hardware tightening. We recommend annual maintenance to extend your door's lifespan and prevent costly repairs.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard residential installation takes 3-5 hours. This includes removing the old door, installing the new door and hardware, setting up the opener, programming remotes, and safety testing. We complete most installations in a single visit, leaving you with a fully functional door the same day.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our technicians are trained on all major brands including LiftMaster, Chamberlain, Genie, Craftsman, Wayne Dalton, Clopay, Amarr, and more. We stock common parts for quick repairs regardless of your door's manufacturer.

Question 7

What areas do you serve?

Accepted Answer

We serve Halifax and surrounding South Shore communities including Hanson, Whitman, Abington, Rockland, Hingham, Cohasset, Scituate, Marshfield, Pembroke, and Brockton. If you're unsure if we serve your area, just call—we may be able to help!

Question 8

What's your warranty policy?

Accepted Answer

We offer a 2-year warranty on all labor and workmanship. Manufacturer warranties on parts vary by product but typically range from 1-lifetime depending on the component. We stand behind our work—if something isn't right, we'll make it right.

Halifax

Garage Door FAQ

Installation

Repair

Maintenance

Emergency Service

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